Medicare
For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
Medicaid
NC Medicaid Claims and Billing
Tracks Contact Center – Provider information for claims and billing.
Phone: 800-688-6696
Aetna
Member Services – PPO, Dental, Life, Indemnity, AD&D ID cards, claims and eligibility questions, pre-certification and claim assistance. Call PPO Member Services at 1-888-802-3862 (TTY: 711).
Blue Cross Blue Shield
Don’t have your member ID card? Please call: 888-206-4697. Mon. through Fri., 8 a.m. to 6 p.m. ET.
United Healthcare
Call 1-800-657-8205 during our customer service hours. Hours Monday – Friday
8:00 a.m. – 6:00 p.m. ET
Cigna
Have a Question? Call 1-800-36- Cigna (24462) between 7:00 a.m. and 7:00 p.m. Central Time. You can leave a message if you call at other times.